Shipping Policy

Mythopouch Shipping Policy
1. Overview
This Shipping Policy applies to all purchases of Mythopouch physical products.
2. Processing Times
Orders are typically processed within 2–5 business days after payment is confirmed.
Processing times may vary during:
- Product launches
- High demand periods
- Holidays or events
3. Shipping Locations
Mythopouch currently ships to selected regions and countries. Available shipping locations will be shown at checkout.
4. Delivery Estimates
Estimated delivery times are provided as a guide only. Delivery times may vary depending on:
-
Shipping destination
-
Carrier delays
-
Customs processing
Mythopouch is not responsible for delays outside our control.
5. Shipping Costs
Shipping costs are calculated at checkout based on:
- Location
- Package size
- Shipping method
6. Tracking
Where available, tracking information will be provided once the order has been dispatched.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Mythopouch is not responsible for orders shipped to incorrectly entered addresses.
8. Lost or Damaged Parcels
If an order arrives damaged or appears lost in transit, contact us as soon as possible with:
-
Order details
-
Photos (required)
We will work with the shipping provider to investigate the issue.
9. Customs & Import Charges
International orders may be subject to:
-
Customs fees
-
Import duties
-
Taxes
These charges are the responsibility of the customer.
10. Contact
For shipping enquiries:
Mythopouch Support
info@mythopouch.com.au
Mythopouch
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